Terms of Use

Last updated: May 9, 2023

as well as the website www.TranMazon.com (the “Website”), collectively, the “Service(s)”.

Please read these Terms of Use (this “Agreement”) carefully as they govern the terms and conditions under which Users (“you” and “your”) may access and use the TranMazon web-based applications (the “App(s)”),

The Services are owned by 11326953 Canada Inc., d.b.a. TranMazon (“TranMazon”, “us”, “we”, or “our”). We operate the Services and provide them for use subject to compliance with this Agreement.

This Agreement includes our Privacy Policy, which is incorporated herein. Please note that your use of the Services constitutes your agreement to follow and be bound by the terms of this Agreement and the Privacy Policy. If you object to anything in this Agreement or the Privacy Policy, do not use the Services.

  1. Definitions

    2. “Account” means an account of a Patent, Student or Teacher which has been registered with TranMazon.

    “Course Content” means any data, information, content, records, files, text, images, video, audio or other multimedia, software or other information or material that is loaded, transmitted or accessible through the Services relating to courses or course materials. This includes, for example, any syllabi, curricula and test materials made available through the Services by Teachers.

    “Parent(s)” means a legal guardian of a Student who is under the age of 18 that has provided consent for said Student to use, view and access the Services, and has registered an Account with TranMazon.

    “Student(s)” means an individual who has registered an Account with TranMazon and has subscribed to one or more courses through the Services.

    “Teacher(s)” means an individual or entity who has registered an Account with TranMazon and has taught one or more courses through the Services also known as Instructor OR Contractor.

    “User(s)” means all individuals or entities that use, view or access the Services and includes Parents, Students and Teachers.

    “User Content” means any data, information, content, records, files, text, images, video, audio or other multimedia, software or other information or material that is loaded, accessible, or transmitted through the Services by Users. This includes Course Content either developed inhouse by the team of TranMazon OR the developed by the teacher.

  2. Changes to this Agreement

    3. This Agreement, including the Privacy Policy, are subject to change and may be updated by TranMazon, at its sole discretion, from time to time. We will notify you of any changes by posting the new agreement on the Services.

    You are advised to review this Agreement periodically for any changes. Changes to this Agreement will be effective immediately upon posting the amended agreement on the Website or App. Any use of the Services after posting will constitute as acceptance of such new agreement.

    Should we make any significant changes to this Agreement, we will let you know by posting notices on our Services and by sending you an email explaining the change.

  3. About our Services

    4. TranMazon provides an online learning platform that allows for classes to be conducted via the Internet, in real-time. Teachers can provide courses through the Apps to Students using a number of engaging teaching methodologies, such as an interactive whiteboard, active student participation, direct and group interaction, and examination, testing and grading functionality, accessibility and languisity.

  4. Contests and Promotions

    5. From time to time TranMazon may make contests and promotions available through the Services. All contests and promotions are governed by this Agreement and the applicable contest rules. By participating in a contest or promotion through the Services, you signify your agreement and acceptance of this Agreement and the applicable contest rules. It include but not limited to making the platform available at no cost to the Teachers to use for users.

  5. Rules for User Conduct

    6. As a condition of your use of the Services, you agree that:

    • You shall provide accurate, current and complete information in connection with your Account;
    • You shall maintain the confidentiality of your login credentials for your Account and you shall be solely responsible for all activities that occur under those credentials;
    • Accounts shall only be used by the User registered in association with that Account and you agree to notify TranMazon immediately of any unauthorized use of your Account;
    • You shall only use, view and access courses and Course Content for which you are subscribed;
    • By using, viewing or accessing the Services, you represent and warrant that you are not under the age of 18, or if you are, that you have obtained the consent of your legal guardian to use, access or view the Services and your legal guardian has registered a Parent Account and registered a Student Account on your behalf;
    • You will notify TranMazon immediately of any unauthorized use of the Services or any other breach of security;
    • You are solely responsible for all costs and expenses that you may incur in relation to your use of the Services;
    • TranMazon is not responsible for any refunds what so ever paid to the Teacher’s directly for their services.
    • You will not circumvent or manipulate our fee structure, the billing process or fees owed to TranMazon;
    • You will only use the Services for purposes that are lawful and as permitted by this Agreement. If you access the Services from outside Canada, you are also responsible for complying with applicable local laws;
    • You are solely responsible for your own User Content and you will not upload or transmit to TranMazon or through the Services any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive or illegal material;
    • You represent and warrant that the User Content is yours, that you own it or you have the right to use it, and your User Content does not infringe on or violate the intellectual property rights, privacy rights, publicity rights, proprietary rights, contract rights or any other rights of any person;
    • User Content will not advocate, promote or assist any unlawful act or give the impression that the User Content emanates from or is endorsed by TranMazon, where this is not the case;
    • You will not distribute viruses, harmful code, phishing scams or any other harmful content or technologies, or otherwise take any actions that do or are intended to harm TranMazon, the Services, Users or third parties, or their respective interests or property;
    • You will not solicit, harvest, access or otherwise collect information regarding the Services, the Course Content, other Users or third parties, or their respective interests, property, or data;
    • You will not interfere or attempt to interfere with the proper functioning of TranMazon, the Course Content or the Services, such as, but not limited to, making any automated use of the Services, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
    • You will not bypass any measures we take to restrict access to the Services, Course Content or TranMazon servers, or use any software, technology, or device to scrape, spider, or crawl the Services or TranMazon servers, or harvest or manipulate data related to same; and
    • You will not probe, scan or test the vulnerability of the software, system or network, or breach or attempt to breach security or authentication measures related to TranMazon, Course Content or the Services.
    • Any abusive language whether used orally and / or in written is strictly prohibited and will not be tolerated and will result in user account termination.
    • Refund for any user cancellation, wrong charges, dismissed charges will be handled by the Instructor, Contractor and / or Contractor’s personnel. TranMazon is not collecting any money / fees from student either at the time of registration and course enrollment. All the fees are being charged by the Instructor, Contractor and / Contractor’s personnel. TranMazon is in case responsible for any of this.
  6. Termination

    7. If you wish to terminate your Account, please send us an email to MLCollier@TranMazon.com and we will terminate your account and send you confirmation of same.

    To the extent that Users’ conduct, as judged by us in our sole discretion, does not comply with this Agreement, we may immediately terminate, without notice, refund or liability, your permission to use, view and access all or part of the Services, terminate your Account, remove any User Content and/or seek other remedies.

    TranMazon may, in its sole discretion, modify, change, suspend or terminate, temporarily or permanently, the Services, or any part of it, at any time, for any reason, without any notice. If TranMazon must terminate the Services, TranMazon will only be liable to you for the amount associated with any courses for which you have registered that were unfulfilled, on a pro-rata basis, and to no other persons or entities and no other amounts.

    Violations of this Agreement, or system or network security may also result in civil or criminal liability. TranMazon reserves the right to investigate occurrences and may involve and cooperate with law enforcement authorities in prosecuting any Users who are involved in such violations.

    All provisions of this Agreement which expressly or by its nature survives termination or expiration, or which contemplates performance or observance subsequent to termination or expiration of this Agreement, will survive expiration or termination of this Agreement for any reason, including, for example, ownership provisions, intellectual property, waiver of moral rights, indemnity, limitation of liability and warranties and representations.

  7. Your License to the Services

    8. Subject to your compliance with this Agreement, TranMazon grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and view the Services and Course Content for the particular courses for which you are subscribed.

    As part of your license to access and view the Services and the Course Content, you may not screenshot, print, electronically copy and paste or otherwise reproduce any of the Course Content for commercial purposes.

  8. TranMazon’s Intellectual Property

    9. The Services and all intellectual property rights in the Services are owned by us. We and our licensors, as applicable, reserve all our intellectual property rights, which include without limitation all copyright, trademark, domain names, design rights, database rights, patent, trade secrets and all other intellectual property rights of any kind, whether registered or unregistered anywhere in the world.

    Nothing in this Agreement grants you any rights in the Services, the Course Content or both the Services and the Course Content, other than as necessary to enable you to use, view and access the Services and the Course Content in compliance with this Agreement. You agree not to adjust, circumvent or delete any intellectual property notices or bypass any software restrictions contained within the Services and the Course Content.

    TRANMAZON,GROWING WITH KNOWLEDGE, TRANMAZON LEARNING BEYOND BOUNDARIES, TRANMAZON VIRTUAL IS THE NEW NORM, and the related words and logos are our trademarks or trade names. Nothing in this Agreement or within the Services should be construed as granting any license or right for you to use any such marks or names in any way. We expressly reserve all our trademark rights. Except as otherwise indicated, all trademarks, trade names, logos and other source-identifying features of the Services are the property of TranMazon, whether registered or not.

    The Services and the Course Content, including, but not limited to, any text, images, video, photographs, graphics and any other materials, the arrangement, the look and feel and the computer programs and software are protected by copyright. TranMazon owns the copyright in and to the Services and the Course Content, or has acquired the appropriate licenses, assignments or permissions to use them. TranMazon hereby expressly reserves all copyright in and to the Services and the Course Content.

    You shall not use, copy, adapt, modify, download, print, sell, prepare derivative works, reverse engineer, distribute, license, sell, transfer, publicly display, publicly perform, transmit, disseminate, broadcast or otherwise exploit the Services and the Course Content, except as expressly permitted in this Agreement.

    While you retain your rights to your User Content, you grant us an exclusive, royalty-free, fully paid up, irrevocable, perpetual, sublicensable, worldwide licence to make, modify, enhance, improve, copy, use, sell, produce, reproduce, publish, republish, advertise, perform, display, transmit, distribute, translate, execute, operate and in any other way exploit the User Content, without obligation to obtain consent from the User. This includes the right for us to make your User Content available to other Users of the Service, who may also use your User Content subject to this Agreement. You further waive any moral rights that you may have in all User Content. 

  9. Payment and Refund Policy

    10. While access to the Website is free, a paid subscription to the Apps are required to obtain access to the Course Content. Payment is processed by a third-party service provider upon subscribing to a course and may be provided, for example, by valid credit or debit card.

    Except as otherwise provided in this Agreement, it is at the sole discretion of TranMazon whether to issue any refunds, allow for any cancellations or changes to your subscribed courses.

    TranMazon has launched a new freemium model wherein the Students and Parents will pay to the Teachers directly. In these circumstances, wherein TranMazon was not involved in the payment collection and/or got any monetary consideration for collecting the payment on behalf of Teachers for the user content, TranMazon will not be responsible for handling the refund process. It will be the sole discretion and liability of the Teacher who got benefited from the fees collections from Student and Parents.

    All requests for refunds, cancellation or changes must be made in writing to the email address provided below.

  10. Privacy

    11. TranMazon will only use the information you provide us in accordance with our Privacy Policy. For more information, see our full Privacy Policy, the terms of which are incorporated herein.

  11. Third-Party Links and Advertisements

    12. For any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

    The Services may contain advertisements, hyperlinks, references to third party websites or any of the preceding (“Third Party Materials”). Third Party Materials are solely provided as a convenience to you and TranMazon has no control over Third Party Materials. Any such advertisement, hyperlink or reference does not constitute an endorsement of the Third-Party Materials by TranMazon and TranMazon is not responsible for the accuracy or reliability of any opinion, advice, information, or other statements contained within the Third Party Materials. Further, Third Party Materials may be governed by terms and conditions of those third-parties and TranMazon assumes no responsibility for the practices of any third-party web sites or services.

    We strongly advise you to read the terms and conditions and privacy policies of any Third Party Materials that you visit. TranMazon expressly disclaims any liability, damage or loss, directly or indirectly, alleged or derived from the reliance, use, viewing or availability of goods or services available on or through Third-Party Materials.

  12. Disclaimers

    13. We do not screen, edit or review User Content before it is loaded or transmitted. Please note that when we Post User Content, it does not necessarily reflect our views and we disclaim all responsibility and liability associated with any such User Content including, but not limited to, any losses, expenses or harm resulting from User Content. You acknowledge that by providing the ability to use, access and view User Content on the Service, we are merely acting as a passive conduit and we are not undertaking any obligation or liability relating to any User Content or activities on the Service.

    THE SERVICES AND COURSE CONTENT ARE PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATION, WARRANTY, GUARANTEE OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE.

    WITHOUT LIMITING THE FOREGOING, TRANMAZON EXPLICITLY DISCLAIMS ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES OF: (I) QUALITY, MERCHANTABILITY, OR FITNESS OF THE SERVICES AND COURSE CONTENT FOR A PARTICULAR PURPOSE; (II) NON-INFRINGEMENT OF THE SERVICES AND COURSE CONTENT; OR (III) CORRECTNESS, ADEQUACY, ACCURACY, RELIABILITY, COMPLETENESS OR CURRENCY OF THE SERVICES AND COURSE CONTENT. TRANMAZON ALSO EXPLICITLY DISCLAIMS ANY REPRESENTATIONS, WARRANTIES, GUARNATEES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

    TRANMAZON MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE THAT THE SERVICES AND COURSE CONTENT WILL BE AVAILABLE ON A TIMELY, UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, THAT ANY DEFECTS OR ERRORS WITH THE SERVICES AND COURSE CONTENT WILL BE CORRECTED, OR THAT THE SERVER(S) THAT MAKE THE SERVICES AND COURSE CONTENT AVAILABLE ARE FREE FROM VIRUSES, MALWARE OR OTHER SIMILAR HARMFUL SOFTWARE CODE.

    THE SERVICES AND COURSE CONTENT ARE NOT INTENDED TO BE A COMPREHENSIVE OR DETAILED ACCOUNT OF ANY MATTERS ADDRESSED AND REFERENCE TO ANY INFORMATION, BY TRADENAME, TRADEMARK OR OTHERWISE, SHOULD NOT BE USED OR CONSTRUED AS AN ENDORSEMENT, RECOMMENDATION, OR SPONSORSHIP. YOU SHOULD APPLY YOUR OWN JUDGMENT TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF THE SERVICES AND COURSE CONTENT INCLUDING, WITHOUT LIMITATION, THE USE OF OR RELIANCE ON ANY INFORMATION, OPINION OR ADVICE CONTAINED THEREIN. YOU BEAR THE SOLE RESPONSIBILITY FOR YOUR RESEARCH AND DECISIONS REGARDING THE PURCHASE AND USE OF THE SERVICES AND COURSE CONTENT. TRANMAZON DOES NOT PROVIDE OR GUARANTEE THE SUITABILITY OF THE SERVICES OR COURSE CONTENT.

    TRANMAZON EXPRESSLY EXCLUDES ALL OTHER TERMS, CONDITIONS, WARRANTIES OR OTHER STIPULTAIONS CONCERNING THE SERVICES AND COURSE CONTENT, WHETHER EXPRESS OR IMPLIED BY COMMON LAW OR UNDER STATUTE ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

  13. Limitation of Liability

    14. IN NO EVENT WILL TRANMAZON AND/OR ITS OFFICERS, DIRECTORS, SHARE HOLDERS, EMPLOYEES, SUBSIDIARIES, OTHER AFFILIATES, SUCCESSORS, ASSIGNEES, AGENTS, REPRESENTATIVES, ADVERTISERS, MARKETING PARTNERS, LICENSORS, INDEPENDENT CONTRACTORS, RECRUITERS, CORPORATE PARTNERS OR RESELLERS BE LIABLE FOR DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, MONETARY LOSSES, LOST REVENUE OR PROFITS, BODILY INJURY, EMOTIONAL DISTRESS, REPUTATION, AND/OR ANY OTHER DAMAGES, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY AND/OR CONSEQUENTIAL, ARISING OUT OF OR RELATING TO THE USE OF, ACCESS TO OR RELIANCE ON THE SERVICES AND COURSE CONTENT.

    NOT WITH STANDING THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL OUR AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS EXCEED THE AMOUNT YOU PAID US FOR YOUR SUBSCRIPTION TO THE SERVICES AND COURSE CONTENT. FOR GREATER CERTAINTY, THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THIS AGREEMENT WILL NOT INCREASE THIS MAXIMUM LIABILITY AMOUNT.

  14. Indemnification

    15. You agree to indemnify, defend, release and hold harmless TranMazon, its officers, directors, employees, agents, affiliates, licensors and suppliers from and against all losses, liabilities, expenses, damages and costs, including reasonable legal fees, arising out of or in any way connected with: (a) any violation of this Agreement; (b) User Content submitted by you to TranMazon, whether through the Services or otherwise, that violates any intellectual property, proprietary, contract, or other right of any third party; or (c) use of and access to the Services or Course Content by you or any other person accessing the Services or Course Content using your Account. You further agree that you will fully cooperate in the defense of such claims.

  15. Entire Agreement

    16. This Agreement as well as the Privacy Policy shall constitute the entire agreement between the parties in relation to the use of and access to the Services, and this Agreement shall supersede and replace any and all prior oral or written understandings or agreements between TranMazon and you.

  16. Severability

    17. If any term or condition of this Agreement should be determined to be illegal, invalid or otherwise unenforceable, then to the extent such term or condition is illegal, invalid or unenforceable, it shall be severed and deleted from this Agreement and the remaining Agreement shall survive, remain in full force and effect and continue to be binding and enforceable.

  17. Assignment

    18. You may not assign or transfer this Agreement, by operation of law or otherwise, without TranMazon’s prior written consent. Any attempt by you to assign or transfer this Agreement, without such consent, will be null and of no effect.

    TranMazon may assign or transfer this Agreement, at its sole discretion, without restriction.

    Subject to the foregoing, this Agreement will bind and inure to the benefit of the TranMazon and the Users’ respective heirs, administrators, executors, legal personal representatives, successors and permitted assigns.

  18. Waiver

    19. No waiver of any provision of this Agreement shall be binding on either party unless consented to in writing by such party. No waiver of any provision of this Agreement shall constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver unless consented to in writing by such party.

  19. Force Majeure

    20. TranMazon shall not be liable for any breach of this Agreement to the extent that such breach arises from any act of God, war, national emergency, act of terrorism, riot, civil commotion, fire, explosion, flood, storm, epidemic, power outage, fuel shortage or any other similar cause beyond the reasonable control of TranMazon.

  20. Governing Law

    21. This Agreement is governed by and interpreted and enforced in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. By agreeing to this Agreement, you hereby irrevocably consent to the exclusive jurisdiction of the Courts of the Province of Ontario in the City of Toronto.

  21. Contact Information

    22. If you have questions or concerns about this Agreement or our Privacy Policy, you may contact us at  MLCollier@TranMazon.com.